Scott Walker Audio Sales Policies — Terms & Conditions
Credit & debit card sales – If a purchaser is paying by credit or debit card, purchaser authorizes
Scott Walker Audio (S & E Systems, Inc.) to charge the card noted on the opposite side of this
form. Purchaser certifies that they are an authorized user of the card and will not dispute the
charges so long as they correspond with the products & services purchased.
Return policy — new items: Unless otherwise specified in writing, any new item purchased at
Scott Walker Audio may be returned within 7 days of purchase for store credit minus a 20%
restocking fee. Item must include original sales receipt and be in “new” — “perfect” condition
with all manuals, remotes, accessories and original factory packaging/boxes. Shipping costs are
Used/Pre-owned Items: Any Used/Pre-owned item is sold on an “as is” basis and all sales are
final. There are no warranties, refunds or exchanges.
Special order items: Due to the specialty nature of the products that we sell, “special order”
items are not returnable. Most “special order” items are built to order and therefore require a
deposit at the time of order. Once a deposit has been tendered and accepted by Scott Walker
Audio, the order is not able to be changed or cancelled. All deposits on “special order“ items
Deposits: Deposits on new items can be converted to store credit. Deposits on
Used/Demo/Pre-owned and clearance items are non-refundable. Deposits on “special order”
items are non-refundable.
Exchanges: An item may be exchanged at the sole discretion of Scott Walker Audio. A re-
stocking fee may apply. Any audio fuse needing to be exchanged is subject to a 33% restocking fee.
Warranties: Any new item for which we are authorized dealers for carries a full manufacturer’s
warranty. Any Used/Pre-owned item does not include a warranty. Demo and clearance items
may include a manufacturer’s warranty – please inquire on specific items.
Consignments: Any item tendered to Scott Walker Audio for sale on consignment is subject to
a 25% consignment fee. Consignment items are sold in “as-is” condition and do not carry a
Warehouse / Storage: Any item ordered and not picked up or delivered within 2 weeks of
arriving at Scott Walker Audio may be subject to a warehouse storage fee.
Shipping Claims: Any and all claims for shipping damage must be reported immediately and
noted on the shipping paperwork / bill of lading at the time of receipt. Concealed damage must
be reported within 24 hours of delivery of the product.
- Acoustic Signature
- Artesania Audio
- Bowers & Wilkins
- Berkeley Audio Design
- Constellation Audio
- ELAC Alchemy
- Gryphon Audio
- JL Audio
- ELAC Alchemy
- Martin Logan
- MSB Technology
- REL Acoustics
- Rogue Audio
- Solid Tech
- Sonus Faber
- Sony 4K
- Synergistic Research